Motion in Time, Inc. is an established business located in New York City. We are members of the Chamber of Commerce, (BBB) Better Business Bureau, (JVC) Jewelers Vigilance Committee & the (IWJG) International Watch and Jewelers Guild. We have been dealing with high-end watches and jewelry since 1984. There is simply no way we could stay in business if we were selling fake watches. If you are looking for the real deal, you found the right source.
Call us. We need to first confirm availability – then we can process your order.
- Our customer satisfaction is our number priority. If there is a problem with the performance of the watch or it was delivered damaged – we will be happy to offer you a refund. However, the watch must not have been worn or altered in any way. You have to inform us about the return within 24 hours after it was received.
- If for some reason we sent you an incorrect watch or the watch you’ve received in some ways is different from the one we advertize – we will issue you a full refund as long as you report it to us within 24 hours after you receive it.
- Before returning the item you have to obtain a return authorization (ra) number from our customer service department by calling +1-(212)-302-1678. Any returned items without official (ra) number will not be accepted.
- All shipping and insurance fees we incur for sending and receiving the item won’t be refunded.
This depends on your mode of payment. The quickest way to get your watch is to simply wire it to us. It’s called a bank to bank wire transfer if you aren’t familiar with it. We normally receive our customer’s wires the same day they are sent. (As long as you send it before your bank’s cut off time). If we can confirm with our bank the receipt of your wire transfer – we can ship it to you for next day delivery. You can have your watch as soon as tomorrow! If you pay other ways, such as Credit Card or Checks, a delay is imposed due to security and fraud concerns.
Almost 100% of the time the unworn watches we sell come with box and papers. For used watches, it varies. It is always clearly marked for each item if it does or not.