International Sales Policy
Before proceeding, please note the following:
- We are a US based company and all prices advertised and quoted are in US Dollars.
- We may choose to cancel any order at our discretion should we feel that there is a risk of transaction problems involved.
- All prices quoted are before your local taxes, duties, VAT, GST, PST or any other such charges. These fees will be assessed and charged separately when the watch clears customs in your country. These fees are your responsibility to pay. The fees are generally required to be paid prior to delivery. The fee will be collected by your local tax department or delivery company.
International Return Policy
All international sales are considered “Special Order Items” which makes the sale final and non-returnable. We strongly suggest that you check the watch out at a local dealer before placing your order. We do not accept returns from overseas as returning the watch will involve re-entry taxes and duties upon return to the USA.
In the highly unlikely situation that the watch is defective upon receipt we maintain the right to decide if we will repair, replace or refund your money.
International Payment Options
We accept international orders online via our secure shopping cart. Depending on your location we accept the following payment option.
Simply select the wire transfer checkout button and submit your complete delivery and contact information. Once we receive your order we will reply with our complete banking details. This method will afford you a 2% discount off our “Your Cost” advertised price on watches over $1,500.
This method is beneficial for: (1) Those who cannot deliver to the billing address. (2) Those who are located in a country where our other checkout options are not accepted. (3) Order total exceeds the allowed limit on our other checkout options. (4) Discerning customer who wants the best possible deal.
Our preferable method of shipping is via FedEx Priority International. We are also able to ship via Ferrari Armored Car Service. All packages are shipped in a well-secured box. All watches shipped are insured for the full value which covers against loss, theft or damage in transit.
On some boxes such as the multiple head Orbita Watch Winders, or shipments with multiple items which are large and heavy, we may need to adjust the pricing for shipping. If such is the case on an order you placed we will notify you before we charge you card or request payment. A custom-shipping-quote will be provided once we determined the delivery location and all costs involved.
Prices quoted and billed by Motion in Time, Inc. do not include any taxes, duties, VAT or such charges. Motion in Time will charge you for the actual watch and shipping charges only. All other charges (such as taxes, duties and VA.T.) are the sole responsibility of the customer to be paid when the watch clears customs in your country. Usually these fees are demanded prior to delivery and are collected by the courier or your local Customs Authority.
All quoted prices and actual charges are in US Dollars. Current exchange rates may be found at XE.com
Our warranty on watches shipped internationally is generally the same as the Warranty for US customers.
We do understand that the time and expense involved in return delivery to the US can be a great inconvenience. For watches that are covered by the Motion in Time two-year warranty; In the unlikely event that something goes wrong with your watch, please give us a call or email us and we will direct you from there.